Shop Policy

Deliveries:

We delivery across the GTA and nationwide through our shop affiliates.  Orders need to be placed before 10am for same day delivery.  Although our delivery times are not guaranteed, we make every best effort to deliver within business hours to residences and businesses alike. If you require a specific timeframe or special request, please call the shop directly to arrange. Please note: rush deliveries are subject to select pricing, same day delivery requests after cut-off time can be arranged depending upon delivery address and will have a custom delivery fee. 

Product Availability:

Because we carry only the finest and freshest flowers, our daily availability is subject to change depending upon seasonality, and product availability.  When you place an order via our website, we re-create your desired design as close as possible.  However, depending upon the products available that day we may need to substitute some flowers in your order.  We use our discretion to pick the most suitable substitutions based on colour preference and design.

If you have specific requests or requirements, we recommend calling the shop directly to place an order with one of our skilled designers.

Refunds:

At Demarco Perpich, we pride ourselves on offering top-shelf products as well as top-notch customer service.  If you are unsatisfied with your purchase or quality of product, please let us know as soon as it is received.  

 

If you have any questions, you can reach us at: 416-967-0893